The Think.

Multi-Step Form Setup & Brevo Email Automation Integration

A streamlined form experience paired with a fully automated email system, turning website interactions into structured, reliable lead flows.

Timeline: 2–3 weeks

Services:

Framer Development · Form Architecture · Automation Setup · QA & Testing · Technical Guidance

Introduction

Thethink needed a reliable, well-structured multi-step form inside their Framer website, along with a seamless integration into their email marketing system using Brevo.

The goal was not just to “make the form work,” but to ensure every submission was captured correctly, routed into automation, and optimized for clarity, usability, and conversion.

The Challenge

The project required solving a few key problems:

  • Structuring a multi-step form that feels smooth and intuitive

  • Ensuring data is reliably captured across steps

  • Connecting Framer form submissions to Brevo automations and campaigns

  • Avoiding broken flows, missed submissions, or inconsistent data formatting

  • Delivering a setup that the client could understand and manage long-term

Approach

Understanding the Flow

The first step was mapping out the full journey:

  • What information is collected at each step

  • How it should be structured

  • What happens after submission

This ensured the form wasn’t just functional—but intentional.

Multi-Step Form Setup in Framer

The form was built using component-based steps inside Framer, allowing for:

  • Clear progression between steps

  • Logical grouping of inputs

  • Smooth navigation without friction

  • A scalable structure for future updates

Special attention was given to maintaining state and ensuring no data was lost between steps.

Brevo Integration & Automation

Once the form structure was complete, the focus shifted to automation:

  • Connecting form submissions to Brevo

  • Mapping fields correctly to contact properties

  • Triggering automated email flows and campaigns

  • Ensuring clean, structured data entry

This turned each submission into an actionable lead inside the client’s system.

Testing & Refinement

A large part of the project was thorough QA:

  • Testing all steps and edge cases

  • Verifying data accuracy inside Brevo

  • Refining UX details for clarity and ease of use

  • Eliminating friction points in the flow

The result was a setup that worked reliably under real-world use.

Solution

A fully integrated system where:

  • Users move through a clear, multi-step form experience

  • Submissions are captured without errors

  • Data flows directly into Brevo automation pipelines

  • The client has a clean, scalable backend setup

Results

  • Improved reliability of form submissions

  • Structured lead capture ready for automation

  • Reduced manual work through email workflows

  • Clear, maintainable system for future growth

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